Webinar - Conversational Intelligence for Project Managers presented by Kevin Ciccotti, CPCC, PCC

Did you know that in general, nine out of ten conversations miss the mark? Why is that? And more importantly, what can be done to improve our ability to communicate more effectively?

Everything in our world happens through conversation. Business is done, trust is established, relationships are built, and progress is made through the art of conversation. And the truth is, we’re failing in our communication. We simply haven’t been trained in the intricacies of how to engage in productive, meaningful, trust-building conversations.

But through the work of Judith Glaser, Ph.D., over the last three decades, we now have a better understanding of the complexities and impact of our conversations, and more importantly we now have a roadmap of skills and competencies that we can develop that will ensure our conversations hit the mark.

Participants will learn how conversations are constructed and deconstructed in our minds, the emotional and psychological impact of words, and how to create a deeper level of trust while reducing stress, anxiety, and conflict. These are tools that every Project Manager, and every leader, needs to develop.

Presented by:

Kevin Ciccotti, CPCC, PCC

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